Policies

  1. Ordering
  2. Delivery
  3. Returns
  4. Bursary
  5. Discounts

Ordering

Names, and licensee numbers or email addresses are required for all attendees when ordering Live Webcasts, Teleseminars, or Audio/Video/Media Streams. This information is required to provide access information to items with digital content.

If you do not wish to place your order online, please complete the printable order form available from the program or resource page and submit using one of the following options:

Fax to:
(416) 947-5235
Mail to:
The Law Society of Upper Canada
Continuing Professional Development
130 Queen Street West
Toronto, ON, M5H 2N6

Orders may also be placed by phone by calling: (416) 947-3315 or toll-free 1-800-668-7380 ext. 3315 during business hours 9:00 am to 5:00pm

Hardcopy materials must be ordered in advance. If attending in person, you may place your order at the program for the registrant price of $25 plus applicable taxes. This pricing is only available up to the day of the program.

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Delivery

We reserve the right to change program content, speakers and locations without notice.

Published program materials can be expected to arrive with in 1–2 weeks after purchase.

Media/Video/Audio streams can be viewed immediately from the "password protected" area of our web site known as "Digital Goods Pick-Up".

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Returns

Registration fee less $50.00 plus applicable taxes for a full day and $25.00 plus applicable taxes for a part day is refundable if cancellation is received at least five working days before the program date.

Transfers (e.g. from live attendance to webcast) will not be accepted within two days before the program date.

A registrant unable to attend may send a substitute.

No refunds will be provided for digital/electronic products such as AccessCLE articles, Live Webcasts, PDFs, video streams, audio streams and media streams.

Publication purchase price less $10 (plus applicable taxes) is refundable for items returned within 30 days of purchase in a condition suitable for resale.

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Bursary (Financial Assistance)

Note: Bursary cannot be combined or applied to online orders, and may not apply to all items. To receive a bursary your order must be received by fax, phone or mail.

Legal services providers with annual net incomes below $35,000 can qualify for a 50% reduction off the regular price of most Law Society CPD programs, and reductions of up to 50% off the regular price of most Law Society CPD publications.

To be eligible for a reduction in price, applications must be submitted a minimum of 10 days before the date of any CPD program for which a bursary is sought. Bursary is awarded on annual basis, to lawyers and paralegals, based on a calendar year. Application information is held in strict confidence.

If you would like to apply for a CPD bursary, please complete the CPD Bursary Application Form and submit using one of the following options:

Fax to:
(416) 947-5235
Mail to:
The Law Society of Upper Canada
Continuing Professional Development
130 Queen Street West
Toronto, ON, M5H 2N6
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Discounts

Note: Discounts cannot be combined or applied to online orders, and may not apply to all items. To recieve a discount, submit your request by fax to (416) 947-5235 or by e-mail to cpdreg@lsuc.on.ca.

Students and Legal Clinic Counsel

50% discount off of regular prices (discount not to be calculated on group pricing or other discount).

To be eligible for a reduction in price, students must submit a legible photocopy of the front and back of their valid student card with order and valid payment. Legal Clinic Counsel must state their affiliation at time of order.

Faculty members / Professors / Instructors

Faculty members of any Law School and Professors at Accredited Paralegal Colleges receive a 20% discount off of registration for live programs.

Instructors at Law Schools, Accredited Paralegal Colleges, and University and College Libraries receive a 25% discount when ordering any publication, video, or hard and soft cover book.

Group Pricing

Group pricing is available only to those registering at the same time and paying with one cheque or other single form of payment.

Names, email addresses, and licensee numbers (if applicable) are required for each registrant.

Live Attendance Group Pricing

2–4 registering: 20% discount
5–10 registering: 35% discount
11+ registering: 50% discount

Teleseminar Group Discount Per Program

2–4 registering: 20% discount
5th+ registering: Each extra person is $50

Webcast / Archived Videostream Group Discount Per Program

2–4 registering: 20% discount
5th+ registering: Each extra person is $50 for half-day or $75 for full-day (plus $25.00 each for hardcopy materials.)

Bulk Resource Orders

25% discount when ordering five or more resources, at the same time and paying with one cheque or other single form of payment.

University and College Book Stores

50% discount when ordering any publication, video, DVD or hard and soft cover book when ordering in bulk for course use — otherwise 25% discount as other resellers/bookstores.

Re-sellers and bookstores

25% discount when ordering any publication, video, or hard and soft cover book.


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